Staging environment

What Should AI Do? — What Still Needs You?

Hosted by Joyce White Nelson

151 students

In this video

What you'll learn

Define AI’s job

Identify which parts of a workflow are good candidates for AI assistance.

Find the human judgment points

Recognize where context, verification, responsibility, or relationships require you.

Create one better handoff

Design one AI-assisted handoff without losing judgment, context, or responsibility.

Why this topic matters

AI can make one step faster while creating more checking, correction, or uncertainty later. The harder question isn’t which tool to use. It’s what to delegate, what AI may miss, what a person must verify, and who remains responsible. In this 30-minute lesson, you’ll examine one real work task example and bring one of your own to identify a critical human judgment point, and redesign one Human → AI → Human handoff you can use immediately.

You'll learn from

Joyce White Nelson

Systems-Change Advisor | Human Judgment & AI-Assisted Work | Founder, iQuoteHero

Joyce White Nelson is a systems-change advisor and founder of iQuoteHero PBC.

Her background spans educational organizational leadership, behavioral science, district- and state-level systems implementation, mediation, and business consulting. Across decades of change work, she has helped translate principles into observable practice, clarify roles and decision points, support people through implementation, and use evidence to guide the next decision.

Today, Joyce applies that people-and-systems lens to AI-assisted work: what AI can reasonably handle, what still requires human context and judgment, what must be verified, who remains accountable.

Bring one decision, workflow, client deliverable, communication, or business challenge.

Explore my insights on trust, purpose, relationships, and AI.

See all products from Joyce

Go deeper with a course

Human & AI Workflow Lab: Design One AI-Assisted Workflow You Can Trust.
Joyce White Nelson
View syllabus